CONTACT
Have a question?
Let’s talk.
Whether you need help with a transfer or simply want to share feedback, choose the option that fits best below.
GENERAL SUPPORT
Need help?
support@sharedrop.app
Questions about sessions, connections, file transfers, or something that is not working as expected.
Email supportFEEDBACK
Have an idea?
feedback@sharedrop.app
Tell us what you like, what could be better, or what you would like to see added to ShareDrop.
Send feedbackREPORTING A PROBLEM
Help us reproduce it.
A little technical context can make it much easier to understand what went wrong.
When contacting support about a transfer issue, it helps to include:
BEFORE YOU CONTACT US
Your question might already be answered.
Browse the FAQ for common questions about sessions, transfers, multiple receivers, privacy, and troubleshooting.
Please do not send passwords, private keys, or other sensitive information by email. ShareDrop support will never need your private credentials to troubleshoot a transfer.